Articles

Users seeing this message for the campaign Thank you for visiting us. Promotion is currently unavailable.

This is because your campaign is currently paused. Please activate the campaign by going to the...
Why are my emails being delivered to the spam folder or not being delivered

PRO TIP: To improve email deliverability and prevent emails from going into spam/junk email, we...
Where can I see the winner details

Winner details will be shown in 2 places: 1. 'Entries' tab. Click on 'Campaigns'--> here click...
What are slots?

'Slots' are Scratch Offs. So each time a participant scratches the card, it is counted as one...
Do you have any tips for the prizes I should set?

In order to have a successful contest, the prizes should be relevant to your niche. A prize...
How do I restrict the giveaways to only some areas?

You can restrict the giveaways at two levels: Country and ZIP codes Country: 'Campaign' -->...
Can users customize their referral code?

Sorry, Referrals cannot modify the code as we track each code for referral goals and rewards.
Where can I see my current plan?

Log into the apps admin dashboard--> 'Plans' tab will show you your current plan.
I am unable to display a campaign on my Facebook Page

Please, can you check that the Page you are trying to display the campaign on has 2000 or more...
Facebook Share image not showing up

This is a known issue and we have provided a quick solution for this. The Facebook crawler has...
Where can I see the entries and answers to the questions

When you click on the 'Campaigns' tab, you will see a table-  Click on the number (this is in...